Jane Thurnell-Read, the owner of this ecommerce site, is a former university lecturer, who has been a widely-respected complementary practitioner and teacher for over 25 years. This is what she says -

Buy from us because:

• Our company is based on ethical principles - offering well-researched information and products. We were ethical long before that word became fashionable in a business context.

      

• We offer a 60-day money back guarantee on all our products, including the supplements (excluding shipping charges). Even if you are down to the last tablet in the pot, you can still send it back for a complete refund.  We offer nutritional supplements online from a company you can trust.

      

• Jane ThurnellRead has been in business since 1982, offering health advice and help through my therapy practice.

      

• All our nutritional products are suitable for vegetarians and most are also suitable for vegans. Jane has been a vegetarian for over 30 years, and am a member of the UK Vegetarian Society.

      

• We do not make extravagant claims for the products we sell. I hate the hype I meet on many sites, raising unrealistic hopes or insulting your intelligence. We build trust in our site through the advice, the products, our refund policy and the service we offer, so that you want to come back to the site again and again.

      

• Many sites rely on barely-legal 'special offers' to generate sales. We do make special offers from time to time, but these are always genuine, and are often designed to introduce you to a new product. Fundamentally I believe in always offering effective products that don't rip anyone off.

      

• Your credit card information is safe with us; we follow good practice in keeping your details safe. In fact we never see all your card details - this is handled by Protx and is carried out securely online.

      

• Your privacy is guaranteed. We do not sell, give away or exchange your details.

      

• We donate at least 15% of our profits to charity, currently including Village Water and the Maun Homeopathy Project.

      

• We bank with the Co-Operative Bank, a bank with a clear ethical investment policy on oppressive regimes, the arms trade, the tobacco industry, animal welfare, etc.